Daily Delivery Terms & Conditions
At Lolu’s Cuisine we offer daily meals from our menu.
- Order processing time is 10 – 60minutes based on the order and quantity.
- Delivery takes 10 minutes to 1 hour depending on location within Ibadan. Our delivery service ends at 8pm daily.
- Order pickup is available until 9pm at Lolus Cuisine HQ in Ibadan.
- Operating hours are: Monday-Sunday: 7am-9pm
- Please confirm recipients’ availability before ordering for others.
- Our delivery personnel will call you once before reaching your location and at least 3 times when at your location. Our riders will wait a maximum of 5 minutes at your location to pick up your order.
- Failure to receive your order at your specified time and location means it will be returned to our kitchen and you will need to pay for another delivery.
- Full payment, including delivery fee, validates your order. All sales are final.
Thank you for your continuous patronage and support as we work to serve you better.
Bulk Orders Terms & Conditions
The available meals are stated on our bulk menus. We make different meals entirely for bulk order sfrom 10 plates upwards. Please send us an email to arrange special orders. Delivery times are agreed when the order is made, Lolu’s Cuisine will send customers confirmations via email.
Bulk orders must be made at least 2 days in advance. We always endeavour to stick to our delivery timeframes but to ensure our delivery line is not congested, we ask you to ONLY call or reach out to us if we have exceeded the timeframe. Meals will be delivered only during the timeframes on the menu and we cannot promise a specific delivery time for any order, regardless of distance.
Our delivery personnel will call you once before reaching your location and at least 3 times when at your location. Our riders will wait 5 minutes at your location to pick up your order. Failure to receive your order at your specified time means it will be returned to our kitchen and you will need to pay for another delivery.
When ordering food for friends and loved ones, kindly inform them and confirm that they are available and willing to receive the order at the time and location specified. Lolu’s Cuisine WILL NOT be held liable for undelivered orders in cases where the receiver is unwilling to collect the order. Please note that only confirmation of FULL PAYMENT – including delivery fee – validates your order. All sales are final, we do not offer refunds on any sale.
Thank you for your continuous patronage and support as we work to serve you better.
General Website Terms & Conditions
Website sales are governed by the terms cited above. Kindly note that sales are final and are confirmed via email. Should you not receive a confirmation mail, please reach out to us via whatsapp at +2348071619907 or via email at loluswebsite@gmail.com as soon as possible.
Kindly report any bugs experienced, or feedback while using the website to loluswebsite@gmail.com
